Enhance Your User Experience with Our Help Docs Services

In the fast-paced world of software, clear help documentation and engaging videos are crucial for enhancing your customer experience. Rise Productive becomes part of your team, diving deep into your brand’s identity and objectives. We create precise help docs and captivating videos that align perfectly with your brand.

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What Your Content Will Look Like

Give the people what they want with high-quality help docs & videos.



What Clients Are Saying

Why Help Docs?

Improved Customer Retention, Reduced Support Costs, and Smooth Onboarding with Rise Productive

Multi-Purpose Content

Rise Productive produces creative and informative content for your help docs that can be repurposed on many platforms:

  • YouTube
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  • Facebook
  • Instagram
  • And More!

Smooth Onboarding

Ensure a seamless onboarding experience with clear guidance and personalized support strategies.

Improve Customer Retention

Increase customer loyalty and keep users engaged with effective retention strategies and personalized content.

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Reduce Support Costs

Cut down support costs by providing a seamless onboarding experience with clear guidance and efficient support strategies.

Content that Educates

Your customers are unique, but all their questions can be answered with effective educational content.

Simple & Effective Tutorials

We'll create clear tutorial videos for every product feature. We record and edit, so you don't have to.

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Simple & Effective Tutorials

We'll create clear tutorial videos for every product feature. We record and edit, so you don't have to.

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Educate Everyone

Teach every user how your product's amazing capabilities work.



The Redaction Reasons Feature

Redactions could often lack context, requiring manual annotations or explanations.

Redactable’s Redaction Reasons feature integrates directly with the redaction process to eliminate the need for extra steps.

With this feature, you can assign specific reasons for each redaction. This helps bring transparency, compliance, and control to your redactions, which is particularly important when handling sensitive or legally binding documents.

Why it Matters

For professionals in sectors like legal, healthcare, or government—where handling sensitive documents is common—This feature empowers a standardized approach to adding reasons to redactions to improve transparency and accountability.

Below are some of the many benefits the Redaction Reasons feature provides:

Using Redaction Reasons

Adding a Redaction Reason

Select the text or content you wish to redact.

Choose a reason from the dropdown menu, or type in a custom reason.

Adding Custom Reasons

Custom reasons are reasons you manually type in. Custom reasons are saved automatically for future use, making it faster to add similar redaction reason in the future.

Adding Redaction Reasons in Bulk

You can streamline your workflow by applying the same redaction reason to all redactions in just one step. To do this, simply check the “Apply to All Redactions” box when selecting or entering a redaction reason. This will automatically assign the chosen reason to every redaction in your document.

Find & Replace

You can also use Find & Replace to quickly search for sensitive data and apply redaction reasons in bulk. This feature streamlines your workflow by allowing you to efficiently redact multiple instances at once.

To learn more about using Find & Replace to add redaction reasons in bulk, read the full help document.

Deleting a Redaction Reason

Select the redaction you want to modify and click the “More” (three dots) button next to the redaction.

Choose “Delete Reason from All” to remove the reason from all redactions in the document or “Delete This Reason Only” to remove it from just the selected redaction.

If you have additional questions or need help, please contact us at [email protected].

Tip: For detailed instructions on how to use the Find & Replace feature, click here.


Frequently Asked Questions

Enhance Your Product Education with Rise Productive

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